on 7th September 2023

Taking a reading on your smart meter

Most smart meters automatically send readings to your gas & electricity suppliers however, there can be instances where you may need to do this manually, such as:

  • A change in supplier – your new supplier may need a manual first reading after switching.
  • Checking meter readings – you may want to double check your readings.
  • Issues with smart meter – if your smart meter is not sending readings, you may need to manually do this.

Citizens advice have lots of helpful information on their website about how to read your smart gas and electricity meters.

For more information on how to read your smart gas meter, please click here.

For more information on how to read your smart electricity meter, please click here.