Local and Trusted
No Sub Contractors, all our Pro's are employed
0800 2118 900
Local and Trusted
No Sub Contractors, all our Pro's are employed
0800 2118 900
Please ensure that the area around the boiler is free from clutter and ensure that the path to the boiler is free from trip hazards.
Yes, your new boiler will work with solar power - please let us know that you use solar power when requesting a quote.
Please click here to fill out our survey, for a free, no obligation quote.
Yes, your boiler will be covered under warranty with the manufacturer.
As part of our installation, we will activate this with them, so you won't need to do anything. We will also service your boiler each year to keep the warranty active.
New boiler costs start from £1995, depending on which type of boiler would best suit your home.
Your quote will include:
We offer payment plans, if this is an option that you wish to discuss, please let us know.
At Utility Pro's, we install a few different types of boilers, these are:
Combination boiler
You may hear this as the shortened version - 'Combi' boiler.
This type of boiler combines a high efficient water heater & central heating within one product.
They are very energy efficient as they heat water as and when you need it, rather than heating stored water in a hot water tank. They are also very small and your large hot water tank will no longer be necessary.
System boiler
A system boiler uses a cylinder to store hot water. These type of boilers work by heating a large amount of water and storing it, until its used. These are not as efficient as a 'combi' boiler.
Standard boiler
You may hear this also named Regular or Conventional, they are the largest type of boiler. Hot water is stored in a cylinder (like system boilers) but they are fed by a seperate cold water tank - these are usually kept in the loft. There is another tank called a 'feed and expansion cistern', which is often also found in the loft.
Yes, we pride ourselves on being gas safe.
Our engineers are friendly & experienced professionals.
If your boiler is 10 years or older and/or you are having issues, then the answer is yes, the best option would be to replace this.
Reasons for a new boiler:
As part of your new boiler installation, our engineer will carry out a flush on your system. They will then refill the system with fresh water.
Yes, we will keep a record of when your boiler service is due and will make contact each year to arrange this. You must have your boiler serviced to keep the warranty active.
An Erp label tells you how energy efficient your appliance is (e.g. boiler).
The product will be rated from A+++ (most efficient) to G and is designed to help you make the right choice, so that you can pay less on energy bills. Also listed is how loud the appliance is and how much heat the appliance outputs.
Alongside your boiler installation, we can also install:
Thermostatic Radiator Valves
Also know as TRV's, these control your radiators. They determine how much water is running through your radiator, which in turn adjusts the temperature.
Reasons for TRV's:
-make your home more energy efficient
-save money on heating bills
Flue
This is a pipe for carrying waste gases from your boiler to outside of your home. It works like a chimney.
When a new boiler installation takes place, this will come as a standard part of the installation. These are necessary for safety reasons.
Filter
When completing a boiler installation, we usually install a magnetic filter which is fitted to the return flow to catch any debris and stop it getting into your new boiler.
Radiators
Radiators give out heat in a room by using hot water to warm up the space. If you need new radiators, we can add these when installing your boiler.
Utility Pro's offer 0% finance so that you can spread the cost. Please click here for further information.
Yes, providing you have the correct cable to connect to the vehicle.
Please click here to fill out our survey, for a free, no obligation quote.
We will complete a site survey to confirm if a cable is required prior to giving you our complete quote.
Electric vehicle chargers start from £1295, depending on which type of charger would best suit your home & vehicle.
Your quote will include:
We offer payment plans, if this is an option that you wish to discuss, please let us know.
It costs around £8 to fully charge a 60kWh electric car (around 200 miles), this is based on an electricity rate of 14p per kWh.
Each installation varies slightly for different reasons however a standard installation follows the below steps:
Yes, there will be a manufacturer warranty. This can be activated using the link in the guide given to you at installation.
Please complete our survey by clicking here, we will be able to advise which would be the best charger for you.
We will provide a lock on your new EV charger to prevent others from having access to it. You will also be able to switch off power to the charger from inside your home.
Most EV chargers are smart enabled and therefore need to be able to connect to a Wi-Fi network. Please test this prior to installation by connecting your phone to Wi-Fi from the desired location.
Once installation has taken place, you will be able to control the charger from a mobile phone app.
Prior to installation, please ensure that you can reach a Wi-Fi connection from the chosen location.
Please ensure that the area around the chosen location is free from clutter and ensure that the path to the consumer unit (fusebox) is free from trip hazards. Confirm where the main water stop tap is inside your home and locate your gas and electric meters.
No, electric vehicle chargers do not need servicing.
Please speak with your DNO (Distribution Network Operator) to confirm.
Below is an overview of the products that Utility Pro's install, we install different brands & models - for further information on each, please see each seperate FAQ section.
Yes, we will need to ask you a few questions about the property so please get in touch.
Once you are ready to go ahead, here are the steps that will follow:
We offer payment plans, if this is an option that you wish to discuss, please let us know.
We accept payment of BAC's or cheque - full information will be on your invoice.
Yes, we recommend taking out a care package so that we can keep on top of servicing your product. This also covers you for repairs should anything go wrong once the manufacturers warranty ends.
To get a price for Pro Care, please click here.
There are a few government funded schemes that can help with costs, please check to see if you are eligible.
Boiler upgrade scheme
You could get a grant to cover part of the cost of replacing fossil fuel heating systems (such as gas, oil or electric) with a heat pump or biomass boiler. Click here for further information
Green Deal: energy saving for your home
You may be able to get a loan to make energy saving improvements to your home such as heating, solar panels or heat pumps. There is also help for insulation, draught proofing and double glazing. Click here for further information
Utility Pro's also offer 0% finance so that you can spread the cost. Please click here for further information.
Should you need to change your installation date, please give us a call on 0845 468 0845 as soon as possible. The more notice that we have, the better.
We are happy to change the installation date for you however if requested within 48 hours of your installation date, a charge may be incurred due to engineering resource. If kit has been dispatched and changes are required, charges incurred will be passed on.
We always welcome reviews, should you wish to share some feedback, or view what our happy customers have to say about us, please see below:
Should you change your mind and wish to cancel, please give us a call on 0845 468 0845 as soon as possible.
Please note, deposits are non-refundable.
A heat pump is a device that can produce hot or cool air. This heats a building in colder months or cools it down in hotter months and works by moving hot air from one place to another.
It will usually replace a gas/oil boiler as the primary heat source.
There are three types of heat pumps, these are:
Air source heat pumps
Air source heat pumps work by taking the heat from the air outside. Please click here for further information.
Ground source heat pumps
Ground source heat pumps work by taking the heat from the ground. Please click here for further information.
Water source heat pumps
Water source heat pumps work by taking heat from water. Please click here for further information.
If your home has poor thermal efficiency, you may need insulation, draught proofing or double glazed windows before this would be a suitable option for you.
To find out which heat pump would work best for you, please complete our survey by clicking here.
Each installation varies slightly for different reasons, a standard install would follow the below steps:
It is hard to say exactly, however it can be between fifteen to twenty years if they are monitored correctly and maintenance is performed.
Heat pumps can be installed from £6995, depending on which type of heat pump would best suit your home.
Your quote will include:
If you would like to spread the cost, we offer 0% finance options, please click here for further information.
Please click here to fill out our survey, for a free, no obligation quote.
There are a few government funded schemes that can help with costs, please check to see if you are eligible.
Boiler upgrade scheme
You could get a grant to cover part of the cost of replacing fossil fuel heating systems (such as gas, oil or electric) with a heat pump or biomass boiler. Click here for further information
Green Deal: energy saving for your home
You may be able to get a loan to make energy saving improvements to your home such as heating, solar panels or heat pumps. There is also help for insulation, draught proofing and double glazing. Click here for further information
Utility Pro's also offer 0% finance so that you can spread the cost. Please click here for further information.
Yes, a maintenance check will need to take place every year. We will keep a record of when your maintenance check is due and make contact to arrange this. We recommend that you keep the whole apparatus clean.
You should use your heat pump as and when it is needed. You should only need it on for a few hours a day if your home is well insulated.
The heat pump can be programmed to come on automatically if required.
A heat pump should not be used like a normal radiator as it will put the device under strain. It is best to set it to the desired temperature and let it get there within the time it needs, this will be more efficient and energy saving.
Heat pumps provide a good amount of warmth but we would advise you to keep other sources of heat in case the temperature drops.
No you don't. Every installation comes with a 1 year workmanship guarantee and a Gas Safety certificate. You also get up to 10 year's boiler parts and labour manufacturer-backed warranty, which we'll automatically register for you.
However, after your first year we will send you a renewal offer, if you choose not to continue cover with us it's important that you get your boiler serviced every year by a Gas Safe registered engineer - otherwise your manufacturer warranty will not be valid. So even if you don't take out a cover plan with us, remember you'll still need an annual service to protect your warranty
Please click here to fill out our survey, for a free, no obligation quote.
Yes, we recommend taking out a care package so that we can keep on top of servicing your product. This also covers you for repairs should anything go wrong once the manufacturers warranty ends.
To get a price for Pro Care, please click here.
Yes, if you have purchased your own radiators, we can fit these for you. Please get in touch.
If you have noticed that the radiator is not giving out as much heat as it should but you are not having any issues with hot water, the answer is yes, it is time for a new radiator.
New radiators are more energy efficient than old ones and can help lower your heating bills.
Please get in touch for a free, no obligation quote.
Please follow our guide to see the different sizes that we offer.
Yes, you can purchase radiators on their own from us.
For a new radiator installation, please get in touch for a free, no obligation quote.
When you speak to us, please let us know:
Yes we can do this, if you wish to have a radiator installed into a new location, rather than where it currently sits, please get in touch.
Thermostatic Radiator Valves
Also know as TRV's, these control your radiators. They determine how much water is running through your radiator, which in turn adjusts the temperature.
Reasons for TRV's:
No, adding radiators will not void your manufacturers boiler warranty.
It is hard to say exactly, however it is usually between fifteen to twenty years.
Yes, solar panels still collect energy on cloud days however the more direct sunlight, the more energy that will be generated.
Environmentally friendly
Solar panels use natural renewable energy from the sun to generate electricity. They are a low carbon technology which reduces your carbon footprint. Solar panels do not produce greenhouse gases, carbon dioxide or harmful pollutants.
Save money by reducing electric bills
With electric bills increasing, solar panels will reduce the costs as solar energy is free to use.
Energy independence
Solar panels give you an independent source of energy as you will use your own free solar grid. In turn, this means that you will use less from the main power grid.
Require little maintenance
Solar panels tend to last 20+ years, you simply need to ensure that nothing overshadows them (such as foliage) and keep them clean.
The only maintenance that is required is an annual check to ensure everything is working efficiently. Once installed, we will keep a record of when your maintenance check is due and make contact to get this booked in each year.
Some things to take into consideration are:
Initial cost can be high
Installation & purchase of solar energy systems can be expensive initially.
Utility Pro's offer a payment plan so that you can spread the initial cost over a period of time. You may also be eligible for help from government schemes.
Solar energy can be intermittent
Solar energy production can be affected by factors such as night time, snow, clouds & foliage. To get around this, you could have a battery storage system installed.
Can take up a lot of space
Solar panels take up a large space, to collect a lot of sunlight.
If you require a high amount of solar electricity, you will require a lot of solar panels.
Pollution initially
While pollution is less compared to other energy sources, there is still some initial pollution. Greenhouse gases are emitted during manufacture, transportation and installation of solar powered systems. The positive is that the initial pollution is outweighed by the emissions saved once installed.
Can't be moved
If you plan to move, the solar panels will stay with the property where they are installed. They are usually a long term plan.
Photovoltaic cells are used in Solar panels to take the energy from the sun & convert it into electricity.
The average home could generate 50-60% of power, to supply electricity, if the solar panels are used efficiently.
Solar panels can be installed from £5995, depending on the type that would best suit your property.
Your quote will include:
You may be eligible for Green Deal: energy saving for your home. This is a loan to make energy saving improvements to your home, such as heating, solar panels or heat pumps. There is also help for insulation, draught proofing and double glazing. Click here for further information
Utility Pro's also offer 0% finance so that you can spread the cost. Please click here for further information.
Please click here to fill out our survey, for a free, no obligation quote.
The only maintenance that is required is an annual check to ensure everything is working efficiently. Once installed, we will keep a record of when your maintenance check is due and make contact to get this booked in each year.
When electricity is required within the property (such as turning an appliance on), the inverter will ensure that the solar energy is used first. If there isn't enough solar energy, it will be automatically topped up with energy from the grid.
When there is excess energy generated, this can be exported back to the grid.
If you have a smart meter, you can be paid for any solar electricity that is exported to the grid by signing up to a SEG (smart export guarantee) tariff with your electricity supplier.
On occasion, the grid operator may decline exported power from solar PV systems in the area as they cannot cope with it. If this happens, we can program the inverter to stop excess power being exported to the grid.
If you use a high amount of hot water during the summer months, this system would be ideal.
Examples of clients who we might install for:
Solar Thermal works by collecting heat energy from a collector which is usually fitted on a roof.
Pipework from the collector connects a solar pump station and then to the solar cylinder. The cylinder typically has twin coils - one for solar and one for a heat pump/fossil fuel boiler (gas, oil, electric).
The solar pump is switched on and off by the solar controller switch depending on the collector & solar coil temperature. The pump switches on and transfers heated fluid to the bottom of the cylinder when there is approx 7°C temperature difference between the roof collector & cylinder.
The solar coil is where heat transfer takes place from the solar primary circuit to the water in the bottom of the hot water cylinder.
A solar primary circuit is a term used for a continuous flow and return loop. This is where the fluid within the pipework is mixed with water & anti-freeze (glycol). The reason for this is to ensure that the fluid does not freeze or crack the solar collector during colder months.
There are two types of solar thermal systems - these are on-roof or in-roof.
On-roof is usually cheaper to install & is generally installed as part of a renovation or retrofit system.
In-roof is typically a higher installation cost but is more aesthetically pleasing. This is because the flow and return pope from the solar collector is hidden. In-roof is also more efficient as there is less wind loss to the collector.
The solar collectors are usually fitted on a south facing roof but can also be installed on east-west. The main type of collectors are:
Yes, for domestic hot water requirement, the system should provide around 60% which means you will be saving financially.
As well as saving money, depending on your boiler fuel type, you should also see a carbon saving.
Solar Thermal can be installed from £5995, depending on which type of system would best suit your needs.
Your quote will include:
If you would like to spread the cost, we offer 0% finance options, please click here for further information.
Please click here to fill out our survey, for a free, no obligation quote.