If you are looking for ways to help save energy and money, please read our tips below. Turn the heating down By turning your thermostat down by one degree, this can make a big difference to saving energy. Lower the temperature when washing clothes Using 20C or 30C to wash clothes instead of 40C will […]

Most smart meters automatically send readings to your gas & electricity suppliers however, there can be instances where you may need to do this manually, such as: Citizens advice have lots of helpful information on their website about how to read your smart gas and electricity meters. For more information on how to read your […]

There are different types of electric meters and each has a different way of being read. Please see our guide below for more information. Single rate meter This meter reads 47479. To read a single rate meter, you will read five numbers from left to right and ignore the last numbers which may be in […]

This guide will break down your energy bill and help you to read it. Customer ID Your bill will show your unique customer ID, this can be used when contacting your supplier or accessing information about your account online. Meter point number Your meter point will have a unique number, which is used to identify […]